We're Here For You
Get in Touch
with Gezenthi
Planning a tour, have a question, or need a custom itinerary? Our local team in Izmir is ready to help — usually within a few hours.
WhatsApp
+90 544 665 93 33
Fastest response — usually within 1 hour
Email
info@gezenthi.com
We reply within 24 hours on business days
Office
Alsancak, Şair Eşref Blv. 57 D D:2, 35220 Konak/İzmir
Available Mon–Sat, 09:00 – 18:00 (GMT+3)
Why Gezenthi
You're in Local Hands
Local Experts
Our guides are born and raised in the Aegean region — not agents behind a screen.
4.9 ★ Average Rating
Over 12,000 travelers have rated us excellent across Google, TripAdvisor and GetYourGuide.
Free Cancellation
Cancel up to 24 hours before your tour for a full refund — no questions asked.
Fast Response
WhatsApp messages answered within the hour. Email enquiries replied to same business day.
Common Questions
Frequently Asked Questions
How quickly will I get a response?
WhatsApp messages are usually answered within 1 hour during business hours (09:00–18:00 GMT+3, Mon–Sat). Email enquiries are replied to within 24 hours.
Can I book a private tour for my group?
Absolutely. We offer fully private tours for groups of all sizes. Send us an enquiry with your group size and preferred dates and we'll put together a custom offer.
Do you offer hotel pickup?
Yes — for most tours we offer complimentary hotel pickup and drop-off within Izmir city centre. For hotels outside the centre, a small surcharge may apply.
What payment methods do you accept?
We accept major credit and debit cards, bank transfer, and cash. Payment details will be confirmed at the time of booking.
What is your cancellation policy?
You can cancel any tour for a full refund up to 24 hours before the start time. Cancellations made within 24 hours are non-refundable.