Hizmet Sözleşmesi


Service Agreement
I approve to be contacted via the contact information we have provided regarding the products, services and opportunities offered by Gezenthi Travel Agency (Uysel Turizm İnşaat Gıda Tekstil San. Ve Tic. Ltd. Şti.).
I accept the Clarification Text on the Protection of Personal Data, which is clearly stated at https://www.gezenthi.com/kvkk.
1- PARTIES
On the one hand, Gezenthi Travel Agency | Uysel Tourism Construction Food Textile Industry. and Tic. Ltd. Sti. (hereinafter referred to as the AGENT) and, on the other hand, the TCKIMLIK NO and/or the persons who will benefit from the tour/service (hereinafter referred to as the Customer) residing at the address, have reached a full agreement on the following issues. In matters not written in this contract, the Law No. 1618 and the related Regulations, Regulations and Circulars, Communiqués and Schedules, S.K. 2634, IATA, IHA, UFTAA Convention Provisions and international private and official contracts will be applied.
A - At the time of registration, at least 35% of the total tour service fee and the balance must be paid no later than 15 days before the start of the tour. If the specified payments are not made within the aforementioned periods, the reservation is canceled and 35% of the total service cost is invoiced to the consumer as compensation for withdrawal. It is not possible to cancel, refund or use the deposit and prepayment paid to the agency without justification in another organization.
B – The consumer who purchases the Promotion, Discount, Early Booking Discount, Special Product, Package Including Flight Ticket service is obliged to pay the entire service fee on the reservation date. For special products and services, the balance must be paid no later than 60 days before the start of the service. Withdrawal compensation is the same as article 1/A.
2- CANCELLATION AND TRANSFER
A - Although the agency has shown all due diligence, it is an obstacle to the start or continuation of the trip; The trip may be canceled or postponed due to the fact that the final records do not reach the required number of passengers and/or adverse weather conditions, road obstructions, strikes, terrorism, fog, the possibility of war, unpredictable technical issues and all these and similar force majeure reasons. In this case, the consumer is not entitled to any compensation.
B - When the consumer requests cancellation up to 30 days before the start of the service, the full price paid is returned to him. If the consumer cancels the contract 30-15 days before the start of the service, he agrees and undertakes to pay 50% of the trip cost, and if less than 15 days before, the entire amount is paid to the Agency. Date changes made by the consumer have the effect of cancellation. Regarding the amount paid by the customer, there is no right to change tours and date changes during the aforementioned periods.
C- Consumers who purchase Promotions, Discounts, Early Booking Discounts, Special Products, Packages Including Flight Tickets do not have the right to cancel or change the tour programs.
1: All changes such as tour change, holiday change, date change made with the approval of the agency are possible for once, provided that the change fee of 10% of the contract price is paid. The relevant price will be invoiced to the consumer as the change fee.
D- For special products (promotional product, packages including flight tickets, packages where our agency is the intermediary seller, early reservation discounted products), cancellations made up to 60 days before the start of the service, the consumer will be refunded the full price paid up to that point. If the consumer cancels the contract 59-31 days before the start of the trip, 25% of the trip cost, 50% of the trip cost if he cancels the contract 30-15 days before, 75% of the trip cost if he cancels the contract 14-07 days before. It accepts and undertakes to pay the full amount to the Agency less than 7 days before. The cancellation-change rules of the provider are valid for the services in which the agency acts as an intermediary.
E- Until 7 days after the reservation date, the tour service received can be canceled or transferred to any person or persons, provided that it is suitable for the same reservation type, by checking the cancellationability of the relevant services from the agency. The changes and cancellations in question will be made with a 10% deduction from the contract price. However, early reservation discounted products cannot be transferred to other people. The transferee is responsible for the balance and all costs arising from the transfer. The consumer is obliged to notify all cancellation/transfer requests in writing in accordance with the above-mentioned period. If the service received is a product within the campaign and/or there is 7 days or less between the reservation and the beginning of the service, this article is not valid.
F- In case the consumer does not notify in writing that he will participate in the service that he missed the beginning of; The Agency has the right to cancel all reservations and services made on behalf of the Consumer, 24 hours after the start of the service. In such cancellations


CONTACT

info@gezenthi.com
0232 279 1779
Şair Eşref Bulvarı No:57
    D.2 Alsancak/Izmir
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